Introduction
These Terms of Service govern your access to and use of the curehydration online store, including browsing our website, using its features, communicating with us, and purchasing products.
By continuing to use the store or placing an order, you agree to these Terms of Service and the policies referenced or linked on our website. If you do not agree with these Terms, please do not use the store.
Store Use and Account Information
You agree to use the store only for lawful purposes and in accordance with these Terms and applicable laws.
When placing an order or creating an account, you are responsible for providing accurate, current, and complete information. You are also responsible for safeguarding your account credentials and for activity conducted through your account.
Please contact us promptly if you believe your account has been accessed or used without authorization.
Products and Orders
We make reasonable efforts to ensure that product descriptions, specifications, availability, pricing, and images are accurate and up to date. However, minor variations may occur, including differences in appearance caused by product characteristics or display settings.
Product availability is not guaranteed until an order has been accepted and processed.
To the extent permitted by law, we may correct errors, update product information, limit quantities, reject transactions, or cancel orders when reasonably necessary, including in cases involving suspected fraud, unauthorized activity, inventory limitations, or material errors.
If an order is cancelled after payment has been collected, we will provide an appropriate refund for the amount charged for the cancelled order.
Prices, Payment, and Taxes
All prices and payments are stated and processed in U.S. dollars (USD) unless otherwise indicated at checkout.
Available payment methods and supported card networks are described in our Payment Policy and presented during checkout.
Applicable sales taxes and other legally required charges are collected in accordance with applicable law.
We reserve the right to correct pricing or payment errors before an order is fulfilled. If a material error affects an order that has already been placed, we may contact you to confirm whether you wish to proceed or cancel the affected order.
Shipping
We currently deliver only to valid addresses within the United States.
Free standard shipping is provided on eligible U.S. orders.
Orders are normally processed within 1–2 business days, Monday through Friday, excluding U.S. public holidays. After the carrier receives the package, standard transit normally takes approximately 4–6 business days.
Delivery estimates are not guaranteed and may be affected by carrier operations, weather, peak shipping periods, address issues, or other circumstances outside our reasonable control.
A tracking number is provided after shipment. Tracking information may take a short period of time to become active in the carrier's system.
Cancellation, Returns, and Exchanges
You may request cancellation before your order ships. Once an order has shipped, cancellation requests and subsequent return or refund requests will be handled according to our Refund Policy.
Eligible items may generally be returned or exchanged within 30 days after delivery without providing a reason, subject to the conditions and exclusions stated in our Refund Policy.
For eligible returns, we provide a prepaid return shipping label and cover the applicable return shipping cost.
Approved refunds are issued to the original payment method and normally appear within 5–10 business days after issuance, subject to financial-institution processing times.
Please review our Refund Policy for complete information about return eligibility, exclusions, exchanges, refunds, and return procedures.
Intellectual Property
Unless otherwise stated, content available through the store, including text, product descriptions, graphics, logos, images, page layouts, and other materials, is owned by or licensed to us and protected by applicable intellectual-property laws.
You may use store content only for personal, lawful shopping and informational purposes. You may not reproduce, distribute, modify, commercially exploit, or otherwise use store content without appropriate authorization.
Prohibited Conduct
You may not use the store to:
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Violate applicable laws or regulations.
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Impersonate another person or entity.
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Provide false or misleading information.
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Interfere with the operation, security, or availability of the store.
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Introduce viruses, malware, malicious code, or other harmful material.
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Attempt to gain unauthorized access to systems, accounts, or data.
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Scrape, copy, or collect store content through unlawful automated methods.
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Commit fraud or engage in unauthorized transactions.
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Infringe the rights of the store, our service providers, or other parties.
We may restrict or suspend access to the store when reasonably necessary to protect our customers, systems, business operations, or legal rights.
Disclaimers
To the fullest extent permitted by applicable law, the store and its services are provided on an available basis without warranties beyond those that cannot legally be excluded.
We do not guarantee that the store will always be uninterrupted, error-free, completely secure, or available at all times.
Nothing in these Terms is intended to exclude, restrict, or limit any consumer rights, warranties, remedies, or protections that cannot lawfully be excluded or limited.
Limitation of Liability
To the fullest extent permitted by applicable law, curehydration will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the store, inability to use the store, or purchase of products, except where such limitation is prohibited by law.
Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded.
Governing Law
These Terms are governed by applicable U.S. federal law and the applicable laws of the jurisdiction in which our business is located, without limiting any mandatory consumer protections or rights available to you under applicable law.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business practices, services, or applicable legal requirements.
The updated version will be posted on this page. Your continued use of the store after revised Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
Merchant and Customer Care Information
Store Name: curehydration
Contact Email: Support@curehydratdev.shop
Phone: +1 (940) 845-1148
Physical and Return Address: 662 Frazier Dr, Oakley, CA 94561, US
Customer Care Hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)