Shipping Policy

Shipping Coverage

We currently ship only to valid delivery addresses within the United States.

Free standard shipping is provided on every U.S. order with no minimum purchase requirement.

Order Processing

Orders are normally processed within 1–2 business days, Monday through Friday, excluding U.S. public holidays.

Processing time begins after the order has been successfully placed and payment has been confirmed.

Estimated Transit Time

After the carrier receives the package, standard transit normally takes approximately 4–6 business days.

Delivery times are estimates and may be affected by carrier operations, severe weather, peak shipping periods, address-related issues, or other circumstances outside our reasonable control.

Tracking

A tracking number is provided for every order after shipment.

Tracking information may take a short period of time to become active or display updates in the carrier's system.

Address Accuracy and Delivery Issues

Customers are responsible for providing a complete and accurate U.S. delivery address when placing an order.

Please contact us promptly if you receive a damaged package, an incorrect item, or a tracking status that indicates a delivery problem. We will review the relevant order information and assist with the appropriate next steps.

Cancellations, Returns, and Taxes

You may request cancellation before your order ships. Once an order has shipped, cancellation requests and any subsequent returns or exchanges are handled according to our Refund Policy.

Applicable sales taxes and other legally required charges are collected in accordance with applicable law.

Merchant and Customer Care Information

Store Name: curehydration

Contact Email: Support@curehydratdev.shop

Phone: +1 (940) 845-1148

Physical and Return Address: 662 Frazier Dr, Oakley, CA 94561, US

Customer Care Hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)