Refund Policy

30-Day Returns and Exchanges

After delivery, eligible items may be returned or exchanged within 30 days. This is a no-reason return and exchange period, meaning you do not need to provide an explanation to start a request.

How to Start a Return or Exchange

Please contact us before sending any item back. We will confirm eligibility, provide the appropriate return instructions, and direct you to the return address provided below.

Unauthorized returns may be delayed or may not be processed until they can be properly identified and approved.

We provide a prepaid return shipping label and cover the applicable return shipping cost for eligible no-reason returns, as well as returns involving damaged, defective, incorrect, missing, or other quality-related issues.

Return Condition

Except when an item is returned because of a quality issue, the item should be returned with its original packaging, accessories, and proof of purchase.

Returned items should not show avoidable use, alteration, or damage beyond what is reasonably necessary to inspect the product.

Quality-related returns will be reviewed based on the circumstances of the reported issue.

Items That Cannot Be Returned

The following items are not eligible for no-reason returns or exchanges:

Custom-made or personalized goods
Clearance or Final Sale items
Gift cards
Opened intimate or hygiene-sensitive items

These exclusions do not limit any rights or remedies available for damaged, defective, incorrect, missing, or otherwise non-conforming items where required or protected by applicable law.

Exchanges

Approved exchanges are available during the same 30-day period after delivery.

Once an exchange is approved, we may ship the replacement after the returned item is received, or we may work with you to determine another appropriate resolution.

Refunds

After we receive and inspect an eligible return, an approved refund will be issued to the original payment method.

Please allow 5–10 business days for the refund to appear after it has been issued. Actual posting times may vary depending on your bank, card issuer, or other financial institution.

Order Cancellation

You may request cancellation before your order ships. Once an order has shipped, cancellation requests and any subsequent return or refund request will be handled according to this Refund Policy.